Terms and Condition of Sale
Ergohealth Consulting Limited Terms and Conditions
Our consulting sessions, workshops and events are operated by Ergohealth Consulting Limited. These terms and conditions, together with the website description sales page is the agreement between you and Ergohealth Consulting Limited. By booking a ticket, you accept these terms and conditions.
Ergohealth Consulting sessions and Workshops
2.1. Participants on a Consulting session and workshop should be 18 or over.
2.2. An application by you for attendance on a workshop may be subject to written acceptance by Ugo Alimi. We reserve the right to refuse an application for attendance.
2.3. In order to get the most from the consulting sessions and workshops you should ensure you arrive promptly.
2.4. Where your conduct is unacceptable (in my reasonable opinion), We reserve the right to request that you sign out from the consulting sessions or workshop. No refund of fees will be made.
2.5. Ergohealth reserves the right to change the timing and make minor changes to the content of any workshop.
3.1. If a deposit has been paid, deposits are non-refundable except as set out under Refunds and Cancellations or where your application to attend a workshop is not accepted by us.
Refunds and cancellation
4.1. Due to the nature of my events, refunds are not available after 24 hours before, during and after the consulting session or workshop.
4.2. Cancellation can be done before 24 hours of the consulting session or workshop.
4.2. If you cancel at the latest 24 hours before the sessions or workshop, your ticket can be transferred to another date for another session.
4.3. We reserve the right to cancel any consulting session or workshop at any time prior to its commencement. Except as set out in clause 4.4 below, we will repay any fees received from you in respect of the relevant workshop/event or you can transfer your booking to an alternative event.
4.4. There is no entitlement to a refund where we are forced to cancel part or all of an event due to reasons beyond our reasonable control. However, refunds may be paid at our discretion.
Feedback and Complaints
5.1. Our events are designed to provide an enjoyable quality experience for those attending. In the event of a complaint please make your complaint in writing and email to firstname.lastname@example.org within 7 days of the event ending. We will take any complaint seriously and aim to investigate and respond as quickly as possible and in any event within 28 days.
8.1. The Contract contains all the terms agreed between you and Ergohealth Consulting Limited
8.2. This agreement shall be governed by and construed in accordance with English law and the parties agree that the English courts shall have exclusive jurisdiction in relation to this agreement.
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